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Privacy Policy

First Class Cleaning M.A Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy sets out what personal information we collect, how we use it, and the rights you have over that information.

Who We Are

First Class Cleaning M.A Ltd 25 Eynsham Way, SS13 1RB, Basildon, Essex. Email: m.altinordu91@gmail.com Phone: 07362 690842

Information We Collect

When you contact us through our website, by phone, or by email, we may collect:

  • Your name
  • Email address
  • Phone number
  • Property address, for quoting and booking cleaning services
  • Any details you give us about the service you’re enquiring about

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and give you a quote
  • Arrange and carry out any cleaning you’ve booked
  • Contact you about a booking and confirm a time, or follow up after a job
  • Keep basic records for invoicing and accounting

How We Store Your Information

Your information is stored securely and is only accessible to those who need it to carry out our services for you. We keep enquiry and customer records for as long as reasonably necessary to provide our services and meet our legal and accounting obligations, and no longer.

Sharing Your Information

We don’t share your personal information with third parties, except where it’s needed to deliver our service or where we’re legally required to.

Cookies

Our website may use basic cookies to help it function properly. For example, remembering form entries, or measuring general site traffic through tools like Google Analytics. These don’t identify you personally.

Your Rights

Under UK data protection law, you have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct anything inaccurate
  • Ask us to delete your information, where we’re not required to keep it for legal or accounting reasons
  • Withdraw consent to marketing communications at any time

Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new revision date.

Contact Us

If you have any questions about this policy or how your information is handled, contact us at m.altinordu91@gmail.com or 07362 690842.